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20 – 21 November, 2017 | Hilton Syon Park Hotel, London

Do You Qualify?

70 of the most senior, decision-making executives within Customer Service will be attending from leading brands across the financial services. We qualify all attendees on job function and strategic responsibility to ensure you’re guaranteed to meet and engage with an elite group of customer management leaders.

Every attendee must have an active project within their customer service function, and must answer ‘yes’ to two of the following criteria in order to gain an invitation:

  • My company’s annual turnover is £1 billion or above
  • I control or directly influence where customer service budget is spent
  • I control or directly influence corporate strategy at regional, divisional or group level
  • I have a personal annual budget of £1 million or above
  • I have direct responsibility for more than 500 seats within one or multiple contact centres

If you haven’t received an invitation yet but feel you qualify to be one of just 80 customer service leaders at the 2017 Executive Customer Contact Exchange, please enquire today by:

Calling: 44 (0)207 368 9484
Emailing: exchangeinfo@iqpc.com
Requesting an invitation: Please request and invitation here