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Solution Provider Opportunities

We know how hard it is to find the right person, from the right company, at a time when they’re ready to invest. So that’s what we do, day in, day out, to help companies like yours drive more return from your marketing investment – reducing your sales cycle and accelerating your time to market. 

We can help whether your goal is building your brand, meeting new customers, differentiation, launching a new product or thought leadership, and can offer opportunities whether you’re the market leader or a little fish in a big pond.

Download Sponsorship Information Pack 

We provide a unique format, like no other conference in the market, take a look at this infographic to show you how we differ and find out what the Exchange has to offer you as a leading supplier to this market.

As well as providing a unique range of business development opportunities at the event, our impressive range of Marketing Services ensure that as a valued business partner you receive an exceptional level of pre-event exposure to the national and international marketplace. To find out more about the packages we offer along with pricing, take a look at your information pack below:

Download Marketing Services Information Pack 

Solution providers at the Executive Customer Contact Exchange are selected based on the requirements and interests of our delegates, including Law Firms, Consultants, Technology Companies and other experts specialising in:

Contact Centre

  • Agent Analytics and Monitoring
  • Speech Analytics (speech / text /operational)
  • Cloud Solutions
  • Call Recording
  • Contact Centre Platform Refresh / Update)
  • Live Chat
  • Hosted Contact Centre Solutions
  • Interactive Voice Response (IVR)
  • Mobile Solutions / Services
  • Performance Management and Monitoring
  • Quality & Customer Satisfaction Management 
  • Sales Force Automation
  • Speech Recognition
  • Telephony Infrastructure
  • Video Chat
  • Virtual Contact Centres
  • Voice Biometrics
  • Voice Messaging / Recording
  • VoIP
  • Workforce Management /Optimisation
  • Unified Communications

Customer Management

  • Business Intelligence
  • Benchmarking
  • Change Management
  • Complaints Management
  • CRM
  • Customer Analytics / Insight
  • Customer Interaction Management
  • Customer Communications Management
  • Customer Experience Management
  • Customer Insight
  • Customer Loyalty
  • Customer Satisfaction
  • CRM Solutions
  • Cultural Change
  • Customer Feedback Management (NPS/VOC/Surveys)
  • Enterprise Feedback Management
  • Multi-Channel Integration
  • Online Customer Service & Support
  • Process Improvement / Six Sigma
  • Real-time Decisioning
  • Recruitment
  • Self Service/ Mobile Apps
  • Social Media / Web 2.0
  • SMB Services
  • Employee Loyalty, Rewards & Incentives Programmes
  • Training / Learning & Development

Outsourcing

  • Call Centre Offshoring
  • Call Centre Outsourcing
  • Business Process Outsourcing
  • Homeshoring
  • Nearshoring
  • Siting / Location

Solution Provider Testimonials

“Effective forum for engaging with potential clients” – Trevor Murphy, CEO, Textserv
“Extremely well managed. Exchange team strove to fill all my time. Audience targeted, so plenty of common ground from day one”– Sam Taylor, Client Manager, Rapide Communications
“We got what we wanted, format and management of event exceeded my expectations”- Tim Vaughan, Sales Executive, Portrait Software
“A well run, focused event providing the right level of prospects and content” – Colin Dean, Senior Sales Manager, Attensity

Enquire about Sponsorship

Inquire about Sponsorship

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