20 – 21 November, 2017 | Hilton Syon Park Hotel, London

2017 Featured Speakers


Stewart Bromley
Stewart Bromley
COO
Atom Bank
LV=
Rodney Assock
Operational Services Director
LV=
Société Générale S.A.
Arnaud Huet
Head of Customer Strategy
Société Générale S.A.
American Express
Alex Burton
Burton Director, Global Business Integration Europe - Global Servicing Network
American Express
Monzo Bank
Leah Templeman
Head of Operations
Monzo Bank
Anthony Scammell
Anthony Scammell
Director of Customer Experience
Old Mutual Wealth
Thierry Derungs
Thierry Derungs
CDO
BNP Paribas
Clearbank
Toby Mason
COO
Clearbank
Holly Rennie
Holly Rennie
Head of Digital Customer Experience
Barclays
Keith Bohanna
Keith Bohanna
Head of Digital CX
Bank of Ireland
Dan Erenso
Dan Erenso
Office of the COO
Danske Bank
Liveperson
Alan Ranger
EMEA Marketing Director
Liveperson
Nickie Hawton
Nickie Hawton
Director / Consultant
Difinity
Pete Cansdale
Pete Cansdale
Director / Consultant
Difinity

Pan-Industry Session Speakers 2017


Karen Walker
Karen Walker
Customer Service Director
British Gas