Definity

Definity

We strongly believe in the power of the human connection in every interaction. We’re passionate about inspiring and enabling people to be the best they can be when dealing with others – both customers and colleagues.

Our clients work with us to help achieve their aspirations to deliver differentiated customer experiences, without compromising on accuracy and efficiency.  

We provide:

  • Detailed, behavioural analysis of how you handle calls and written communications
  • Design and delivery of training in communication and influencing, complaint handling, coaching, teamwork and leadership 
  • Development of behavioural measures that support your brand and deliver exceptional customer experiences

Contact Info:

Website: http://www.definity-uk.com